Return Policy
We are sorry to learn if an item doesn't work out for.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused with tags still on and unscented. You’ll also need the receipt or proof of purchase.
- We do not accept returns on accessories, sale items or gift cards.
- You will be responsible for shipping cost when sending an item back.
- Items that are sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at rosiemarieboutique1@gmail.com.
You can always contact us for any return question at rosiemarieboutique1@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
We cannot accept returns on accessories, sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rosiemarieboutique1@gmail.com.